Exam Description
Exam Topics
Recommended Training
Additional Resources
Exam Description
CIT is a qualifying exam for the Cisco Certified Network Professional CCNP?certification. The CIT exam (642-831) will test materials covered under the new Cisco Internetwork Troubleshooting (CIT) CCNP course. The exam will certify that the successful candidate has important knowledge and skills necessary to troubleshoot sub-optimal performance in a converged network environment. The exam covers topics on Establishing a Baseline, Determining an Effective Troubleshooting Strategy, Resolving Problems at the Physical and Data Link Layers, Resolving Problems at the Network Layer, and Resolving Problems at the Transport and Application Layers.
Exam Topics
The following information provides general guidelines for the content likely to be included on this exam. However, other related topics may also appear on any specific delivery of the exam. 
Identify troubleshooting methods
Explain documentation standards and the requirements for document control
Establish an optimal system baseline
Diagram and document system topology
Document end system configuration
Verify connectivity at all layers
Select an optimal troubleshooting approach
Plan a network documentation system
Plan a baseline monitoring scheme
Plan an approach to troubleshooting that minimizes system downtime
Use Cisco IOS commands and applications to identify system problems at all layers
Isolate system problems to one or more specific layers
Resolve sub-optimal system performance problems at layers 2 through 7
Resolve local connectivity problems at layer 1
Restore optimal baseline service
Work with external providers to resolve service provision problems
Work with system users to resolve network related end-use problems
Recommended Training
Cisco Internetworking Troubleshooting ( CIT ) is the recommended training for this exam.
Courses listed are offered by Cisco Learning Partners—the only authorized source for Cisco IT training delivered exclusively by Certified Cisco Instructors. Check the List of Learning Partners for a Cisco Learning Partner nearest you.
Additional Resources
A variety of Cisco Press Self-Study titles are available for this exam. These titles can be purchased at the Cisco Marketplace , directly from Cisco Press, or wherever you purchase technical books
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